FAQ

This is my first time at a spa. What can I expect?

When you enter the spa, check-in at the reception desk, please turn off your cell phones or pagers. This is your time to relax, unwind, and leave the stress of your day behind. The spa coordinator will introduce you to your esthetician, manicurist, or massage therapist.

You will be asked to fill out a brief questionnaire, which will allow the therapist to learn a little about your medical history, allowing us to provide you with the most appropriate skincare, or massage therapy service. Please note that all information is strictly confidential and will be used solely for the purpose of your treatment. Take a few moments to relax, unwind and breathe.

When it's time for your service, you will be shown to the appropriate treatment room. The treatment specialist will leave the room and you will have an opportunity to disrobe, and change into either a terrycloth body wrap, or simply your undergarments, and situate yourself on the treatment table under a sheet and blanket. Your body will be covered at all times during the treatment, with the exception of the part of your body the specialist is treating. ie: Face, back, legs, arms. The area being treated may be exposed briefly for treatment and then re-covered. Professionalism and appropriate decorum are paramount to making our clients feel comfortable within the treatment area.
The rejuvination process has begun..

Should I tip my therapist?

There are no gratuities built into the treatment prices, with the exception of the day spa packages. Day spa multi treatment packages have gratuities added into the price, therefore there is no need to tip at the end of any of the "DaySpa Packages." Tipping should be done through the reception desk , where you will find small envelopes provided for your convenience. Simply designate on the envelope the appropriate technician or therapist you are intending to tip, and turn this into the reception staff.

Is there anything I should avoid prior to a spa treatment?

We recommend that you refrain from eating within one hour prior to receiving massage or a body treatment. Alcoholic beverages should not be consumed before any spa treatment. We ask that you do not shave your legs within 24 hours of receiving a body treatment.

What should I expect during my massage? Will I be covered?

You will be modestly draped with soft, warm flannel sheets throughout your massage. Iif you feel more comfortable keeping minimal under garments on, that's fine. We want you to relax.

I love my robe ...

This item is on loan to you during your multi treatment visit. Our soft and comfy waffle weave robes are available for purchase. Simply speak to your spa professional, or our spa coordinator at the front desk.

Is there someone to help me decide which treatments are best for me?

Yes. A Spa Coordinator can help you plan a program to suit your needs and specific concerns. Please make appointments well in advance of your visit to ensure availability.

What is paraffin and how will it benefit me?

Paraffin is a wax. It is heated in a special pot and combined with aromatic essential oils. Paraffin treatments work splendidly on the hands and feet, allowing oils to penetrate into deeper skin layers, leaving hands and feet softer and luxuriously re-moisturized.

How long does my hair need to be for waxing to be most effective?

In order for waxing to be most effective hair length should be 1/8 to 1/4 inches long depending on the thickness of the hair.

What do I wear during a bikini wax?

We do provide disposable undergarments to prevent your undergarments from getting wax on them. It is your choice if you would like to wear the disposables or not.

All New Spa Treatments & Services:

Hot Stone Massage Therapy
Hot Stone Pedicures
Couples Massage
Bridal Parties and Bridal Make-up Consultation/Application
Brazillian Waxing

• Massage
• Body Treatments
• Skin Treatments
• Hand, Nail and Foot Care
• Waxing
• Signature Packages

Make the Most of Your Stay ...